LS
Lood S
1 reviews | Active since Jun 2014
05 Mar 2018, 20:20
Reception nightmare
Hello vodacom.... we received one phone-call to let us know we will be contacted within 4 days... a Month further please respond to the communities outcry listed 29 January. See post below... Reception problem
We are longterm Vodacom contract clients in the Griekwastad region NC. We live on a farm and our reception disapeared a few months ago. We understand that there was upgrades in town that caused the signal out of town to disapear completly. Our comunity tried everything ,but all our complaints fell on deaf ears. Please respond.
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Vodacom's replyOfficial
06 Mar 2018, 06:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Mar 2018, 06:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,