1 reviews | Active since Mar 2011
Receiving Notifcations from other account on my phone
<p>Good Day</p> <p> </p> <p>I been repeatingly reporting i am receiving notifications of data use and account billing for another contact number which is not linked or owned by me.</p> <p>However vodacom been failing to resolve the issue after it been reported twice already.</p> <p> </p> <p>Problem been going on since 15 Feb 2017</p> <p>Latest Ref : 1- ********** ********** </p> <p>Problem number : ********** </p> <p>Please contact me vodacom backoffice so this matter can be resolved.</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
I heard a phone call from Vodacom 1 missed (2/3 rings) call, thereafter sms notification ref been closed.. Yet nobody reached me to inform the status conclusions as such.
I heard a phone call from Vodacom 1 missed (2/3 rings) call, thereafter sms notification ref been closed.. Yet nobody reached me to inform the status conclusions as such.
Dear Stephan,
Please note that your matter has been resolved.
Regards,
Cassandra
Dear Stephan,
Please note that your matter has been resolved.
Regards,
Cassandra
Dear Stephan,
Please note that your matter has been resolved.
Regards,
Cassandra
Dear Stephan,
Please note that your matter has been resolved.
Regards,
Cassandra
