RF
Roger F
1 reviews | Active since Feb 2025
21 Mar 2025, 11:06
Received ving Debit ir orders after I cancelled my contract.
Vodacom ease remove the feb debot order from my account. I cancelled this contract in December 2024.wht is there a debit order presenting for February 2025?????? You already took the last of my money in Jan 2925 and assured me that there woyld be no further deductions. This is understandable! Indis not even receive a call after myblast c9mplaint here on Hello peter. Please track the contract on my ID number and stip yhis debit order. The sim card wascut up and disposed of in Dec 2024.
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Replies (1)Vodacom's replyOfficial
21 Mar 2025, 12:48Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Mar 2025, 12:48
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
