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Prudence M

1 reviews | Active since Jun 2017

03 Oct 2018, 14:39

Received the worst service ever

Worst service you can ever get from Afrizon, I was told that delivery takes 3-5 working days but the phones were not delivered and their phones are not being answered. How can they be so unprofession I was assisted by Thulisile Ngubane

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Replies (2)
Vodacom
Vodacom's reply03 Oct 2018, 16:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply04 Oct 2018, 11:37
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.

As per discussion, contact has been made by the relevant team and provided information regarding your complaint.

Regards
Vodacom Consumer Website Team