BB
Barry B

1 reviews | Active since Dec 2013

09 May 2017, 11:57

Received an online order with no phone inside the box

<p>How stupid must you be that you cant even check if a phone is in the box or not?</p> <p> </p> <p>Now im told i have to wait 7 days for them to arrange collection of the empty box before they can cancel the contract .</p> <p> </p> <p>Pathetic service!!!</p>

0
Replies (3)
Vodacom
Vodacom's reply09 May 2017, 12:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

BB
Barry B's update09 May 2017, 14:54
Reviewer Update

Useless...no consultant call to my 'query'

Not surprised, ***** the customer

BB
Barry B's update15 May 2017, 00:02
Reviewer Update

Still no response!

Potential Vodacom customers...this is the level of service you can look forward to when joining Voda****