RB
Roger B
1 reviews | Active since Mar 2009
14 Feb 2022, 07:54
Received an invoice for an expired line
Called Vodacom's retention dept in Dec to convert my expiring line to prepaid. This line came packaged with a 2nd SIM that has 2GB per month. I got an invoice (ref: H8-XJERM) for February for the 2nd line yesterday, for what?!
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Vodacom's replyOfficial
14 Feb 2022, 09:47 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Feb 2022, 09:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team