AB
Alvin B

1 reviews | Active since Aug 2011

09 Jun 2017, 13:07

Receipt not given after payment of service

<p>Hi. Just came out of a Vodacom shop. I went there to cut my micro SIM to put into my nano SIM. I was hoping that it would be a free service but I got charged R20 and I was not given a receipt after paying. I that how Vodacom does it or the person who assisted me just used his own discretion?</p> <p> </p> <p>I'd prefer to he given a receipt after making payment so that I know I'm not being cheated. </p>

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Replies (2)
Vodacom
Vodacom's reply09 Jun 2017, 13:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply10 Jun 2017, 09:06
Official

Dear Alvin,

Feedback has been provided.

Regards,

Cassandra