LN
Lunga N

1 reviews | Active since Feb 2018

08 Sept 2018, 05:36

Reaping off tendencies by Vodacom

De javu! Honestly I'm starting to think that my interaction with this network provider is cursed. Today I woke up to a debit order deduction for a contract I long cancelled. Mind you, they are no longer even supposed to deduct from my account as I long cancelled the debit order and was paying cash. The agent I spoke to was of no help at all, no surprises there of course. Nxa please refund my money, I'm honestly getting sick and tired !

0
Replies (1)
Vodacom
Vodacom's reply08 Sept 2018, 11:28
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team