Reap off -

Reap off

After a failed debit order on the 25th of Sept ,I went into the Vodacom outlet on the 26th to pay for the monthly charge. To my dismay when I called into the call center, the consultant tells me I will still be charged a further R105 for a failed debit order even though the account is upto date

Make it make sense Vodacom ! Why are you allowed to reap customers off like this . Why charge for unpaid debit order as if you are the bank ! The account is paid on time which is before the 29th of September.