Reap off and terrable customer service

Ever since i opened a contranct with with vodacom ,they have been applying the opposite of the agreement. They suppose to deduct R255. 00 each month as per agreement but instead they keep on deducting 3 times the amount end it goes up everymonth , and i went to the branch several times and each time they give me lame reasons like "the system is not accurate "and how is that my problem ? I dont know . I called and i got no assistance . I regret the moment i steped my feet on their door. Last month i was told to pay R300 and when i asked dey said its a connection fee ,now my question is how is it a conection after 5 months of the contract . The boring part is they dont even do follow ups on clients , its a total real off . Not happy with their service at all and it seems like ladies working there dont even have a clue of what they doing or even worse customer service . I wouldnt encourage anyone to switch to vodacom .