DT
Daliwonga T

1 reviews | Active since Nov 2014

18 Feb 2019, 09:41

Reap-off and false advertizing

I would like to thank Hellopeter and Vodacom, same day i wrote the complain someone from Vodacom called me and i then explained my frustration with Vodacom and what had happened and the matter was resolved

thank you Hellopeter for this platform

0
Replies (2)
Vodacom
Vodacom's reply18 Feb 2019, 10:08
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply18 Feb 2019, 15:23
Official
Dear Daliwonga, 
 We are glad to hear of the service that you received.  Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.  Regards Consumer Website Team