1 reviews | Active since Nov 2016

13 Nov 2016, 11:48

reap off

<p>I have had a contract with Vodacom for a phone which was paid off then had to pay for data only after i lost the phone i called to cancel the contract only to find i was still being billed for a non existent no now my account is with pre legal for a stupid *********** vodacom call centre consultant now u have to run like a headless chicken because i wont receive help ...it will be a cold day in hell if i ever have to use Vodacom in my life....im not gonna pay this amount they are used to getting free money i will make them regret this</p>

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Replies (1)
Vodacom
Vodacom's reply14 Nov 2016, 07:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team