Reallypoir service from Vodacom
I am trying to change a debit order date, Tobi keeps giving 'technical error.' Their call centre kerps dumping me into Tobi whatsapp chat. How tge hell am I supposed to correct Vodacoms *****up. They just arbitrarily decided to make the debitorder date the 22nd iso of the 25th as I had requested.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
23 May 2024, 12:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 May 2024, 12:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
's updateReviewer Update
23 May 2024, 12:51Thanks Marlon(?sp) for your assistance, it is greatly appreciated. Good service gotten from him.
's update23 May 2024, 12:51
Reviewer Update
Thanks Marlon(?sp) for your assistance, it is greatly appreciated. Good service gotten from him.