EE
Elmarie E

1 reviews | Active since Jun 2017

12 Apr 2018, 11:12

Really Vodacom really !

Cannot send a sms - been to call centre (several times), been to branch (several times), keep notifying you that I cannot send a sms and you keep notifying me that it has been resolved !

0
Replies (2)
Vodacom
Vodacom's reply12 Apr 2018, 12:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply13 Apr 2018, 08:10
Official

Good day

Thank you so much for all your patience.

As per our telephonic interaction the matter has been resolved.

Regards

Kim

Best regards,