Really vodacom? Again?!
<p>A couple of months ago I had an incident with vodacom where i bought a gig of data for 14 days and the next morning my data and airtime was gone. Even though I did not use my phone. Yesterday I bought another gig and airtime and this morning all of it was gone. I am fed up with vodacom. You pay them a largr amount of money each month for a little data and then they take it from you without any reason. The data charges are ridiculous. I have been a client of vodacom for a while. But it seems like they do not need any clients. Would it be better to move to another service provider?</p>
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Replies (2)
Vodacom's replyOfficial
31 May 2017, 07:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 May 2017, 07:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
31 May 2017, 10:09Dear Beandri,
Feedback has been provided. Please link below to manage your data visit http://www.vodacom.co.za/vodacom/services/data/top-tips-to-help-you-save-data?cid=ntrn_0_dsgn_6848
Regards,
Cassandra
Best regards,
Vodacom's reply31 May 2017, 10:09
Official
Dear Beandri,
Feedback has been provided. Please link below to manage your data visit http://www.vodacom.co.za/vodacom/services/data/top-tips-to-help-you-save-data?cid=ntrn_0_dsgn_6848
Regards,
Cassandra
Best regards,