REALLY VODACOM?

<p>I was told that I would have an answer to my third rant by today, its now 3:20pm and not a word of response to my second or third, so where are you hiding Vodacom?</p> <p> </p> <p>Good Morning Vodacom, your tactics do not surprise me. After *****ing money from my bank account and then trying to ***** more, you are now stooping to an all time low...Let me explain.</p> <p>I receive an sms on Tuesday evening 19:54 to say if have 247mb of data, then it says Keep your in-bundle rate, buy a data bundle by dialling *111#, which i immediately did. I purchsed the 2G of data (I screen shot the purchase because I have learnt how you deal with the average joe) Wednesday 17:26 I receive another sms saying I have 97MB of data??? ***, I only just topped up yesterday. So i cant chance out of bundle rates, so I once again purchase 2G's and I take a screen shot of that! Still on Wednesday, I recive yet another sms at 19:35, saying that I have 49MB of data, so I buy ANOTHER 2G's.....</p> <p>I arrive at work on Thursday morning, concerned that all these data purchases are not working (hahaha nice trick Voda) so I logon my laptop to the web and purchase yet another 2G's and I dont need a screen shot, I receive a beautiful invoice in my inbox (you forgot that you send proof). This beautiful Friday morning, I awaken to the delightful ping on my phone at 05:27, with the ever inspirational message "You've used out-of bundle data to the value of R9 on ***!!!!!!!</p> <p>So people if I go into a Vodacom store or a Bank or any other store and take goods will I not be severely dealt with? Why then are these ******* allowed to continue...</p> <p>I am going to decorate Hello Peter, Facebook and any other social media until VODACOM ADMITS AND APOLOGIZES FOR *****ING FROM US!</p> <p>For the sake of continuity below is my rant from earlier this week which is the second of the series, WE STOLE HEATHERS' MONEY BUT SHE CAUGHT US...</p> <p>Dear Vodacom,</p> <p><br />Your ineptitude has once again reached a momentous low. You should have been at the opening of parliament, you would have blended right in!</p> <p> </p> <p>Once again I am charged twice for data. In December a whopping R16,000.00 was deducted from my account for data that I did not use I eventually received a credit, the amount was not correct, but i took what I could to get this over with, they DO NOT REFUND THEIR CLIENTS THE CASH THEY STOLE, AND YES VODACOM, THIS IS THEFT! Once again I have my laughable account to prove that I buy top up data bundles, and yet I am still charged out of bundle rates in addition to my data bundle purchases. Needless to say I was at the office 9 hours a day in Jan using company wi-fi, so i will never know how I can accumulate R4,656 worth of data???????????</p> <p>Since the last fiasco, my street address has also suddenly changed??? There is no Polo-Pony Road in KZN.</p> <p>So I will be tasked to phoning an inept call center and logging my complaint, all the while i should be earning a living. This takes time and effort and is exhausting, I should sue for loss of income (any suggestions of an advocate that would like this case) I am sure there are many unhappy vodacom subscribers. I have already given Vodacom notice and have taken my money elsewhere, but my parting gift from Vodacom is unwanted.</p>