Really Terrible Service for First Time Customer

<p>I put an order through for Vodacom Fibre on June 7th 2017. All my information was provided and vetted and my credit checks were succesful. I was provided email confirmation of this on June 13th. I was told by the sales representative that she will follow up with an installation date in the next few days. After eagerly waiting, I call in today to follow up on this promise, only to be told that my application has been cancelled. I am really frustated and dissapointed as I rely heavily on access to the internet for business purposes, and I have been without broadband connectively since the 7th of June. There has been no reason or indication given as to why the order was cancelled and I am being told that a new application will have to be made. This is frustrating and I am really dissappointed in the customer service, especially for a first time customer.</p>