1 reviews | Active since Dec 2017
Really Shocking Service Received!!!!!
Did and upgrade 2 weeks ago and no phones received. Apparently Did not load the phones on the first call, and only loaded the head phones. Followed up 6 or 7 times to check and was first told I received it and after proof they said "O sorry forgot to link the phones". 7 days later still waiting. Have now cancelled all upgrades and will go to another service provider. Thanks for nothing Vodacom!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
We are sorry to hear of the circumstances under which your Hello Peter posting has reached us and we do apologise for the inconvenience caused. We thank you for bringing the matter to our attention.
Your query is being addressed and assigned to the relevant supporting team.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
We are sorry to hear of the circumstances under which your Hello Peter posting has reached us and we do apologise for the inconvenience caused. We thank you for bringing the matter to our attention.
Your query is being addressed and assigned to the relevant supporting team.
Regards,
Vodacom Consumer Website Team
Best regards,