BE
Brian E
1 reviews | Active since May 2022
11 Oct 2022, 13:14
Really poor service from Hillcrest Branch and Client care at Vodacom
Really bad service. I sent the blow email on the 5th October and there is still no response. So Vodacom is happy to deliver BAD service. From: Eckley, Brian Sent: Wednesday, 05 October 2022 17:21 To: *** Subject: Mobile App
Good day Please assist me. I am unable to access the Mobile App.
I am using a DATA sim the number is ***
Am not sure which email address I used on the application *** or *** Have attached a pic of the sim.
I can’t even remember the password I used.
Kind regards Brian Eckley Wealth Planner *** www.eckleywealthplanner.com
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
11 Oct 2022, 14:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Oct 2022, 14:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
