BE
Brian E

1 reviews | Active since May 2022

11 Oct 2022, 13:14

Really poor service from Hillcrest Branch and Client care at Vodacom

Really bad service. I sent the blow email on the 5th October and there is still no response. So Vodacom is happy to deliver BAD service. From: Eckley, Brian Sent: Wednesday, 05 October 2022 17:21 To: *** Subject: Mobile App

Good day Please assist me. I am unable to access the Mobile App.

I am using a DATA sim the number is ***

Am not sure which email address I used on the application *** or *** Have attached a pic of the sim.

I can’t even remember the password I used.

Kind regards Brian Eckley Wealth Planner *** www.eckleywealthplanner.com

0
Replies (1)
Vodacom
Vodacom's reply11 Oct 2022, 14:01
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team