1 reviews | Active since Mar 2009
Really Pathetic, I'm lost for words
After 4 hours I get a call from Vodacom, wanting to know what's my case about and the best part is that the consultant who called me is a normal consultant not a team leader or manager.
They were even kind to remind me of the case I logged weeks ago which hasn't been resolved or even looked at as no comments were left.
Thank you for nothing Vodacom and and please don't say we'll get back to u shorty with a generic out of office message.
Useless Vodacom Consumer Website Team.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear client,
As per our recent interaction,
Your query has been addressed and resolved.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Dear client,
As per our recent interaction,
Your query has been addressed and resolved.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS