EE
Eloise E
1 reviews | Active since Jan 2020
05 Jul 2020, 20:13
Really horrible
Right now I am very disappointed in you guys, you keep emailing me for amounts not paid but those amounts have been going off from my account as the payment agreed on. Now you sent me a payment notice and it is looking so bad on my record and I am innocent. I think you guys have a mix up on your system regarding my account. Can someone please call me asap
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
05 Jul 2020, 22:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Jul 2020, 22:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Jul 2020, 12:01Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised accordingly. Regards Consumer Website Team
Best regards,
Vodacom's reply09 Jul 2020, 12:01
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised accordingly. Regards Consumer Website Team
Best regards,
EE
Eloise E's updateReviewer Update
09 Jul 2020, 20:11You guys helped and I am thankful. But you really should stop working with that **** of a place Elite Mobile as they have been the reason unorthorised payments have gone of, just to start the drama
EE
Eloise E's update09 Jul 2020, 20:11
Reviewer Update
You guys helped and I am thankful. But you really should stop working with that **** of a place Elite Mobile as they have been the reason unorthorised payments have gone of, just to start the drama