SS
Shanice S
1 reviews | Active since Nov 2018
04 May 2023, 12:31
Really helpful consultant
Spoke to Pam or Ann with assistance for a billing query. She was polite, friendly, helpful and followed up constantly and kept up in the loop.
Still upset with Vodacom because this issue of not debating my account has been going on for months. But I'm so pleased at the service received from this agent.
I'm not sure if I got the name correct but I called in today around 8am from ***
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Vodacom's replyOfficial
04 May 2023, 13:33 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply04 May 2023, 13:33
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team