MM
Mosivan M
1 reviews | Active since Oct 2020
13 Oct 2020, 14:52
Really frustrated
I have fiber with Vodacom and i have relocated. I submitted my form on the 17 of September. The new residence also has fiber with vodacom. This was active. Up until today they are unable to cancel my current account at my previous residence and open my new account. I also get called to get offered a new fibre account with Vodacom.
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Vodacom's replyOfficial
14 Oct 2020, 07:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Oct 2020, 07:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team