Really dissapointed!

<p>I am honestly fuming and dissapointed by Vodacom.</p> <p> </p> <p>I had a vodacom contract with my previous phone (samsung s4), and this phone came with Vodafone protect already preinstalled. I did not ask for this app and it has caused so many problems. Last year I had gone to India for holiday and could not use my phone the whole time because of this app.</p> <p> </p> <p>Now that my contract is expired and I am with another service provider, I see that when trying to open up my old S4 it does not allow me to do anything because of Vodafone Protect! I tried calling the number there but the number given is for Netcare 911. This is truly shocking and I think vodacom just thinks we are fools. Also tried calling their customer service department which could not be of any help and wasted my 15 minutes.</p> <p> </p> <p>Please can Vodacom tell me how I can use my phone that I have paid for but am unable to use because of an app that they had previously installed.</p>