DT
Dikeledi T
1 reviews | Active since Nov 2021
14 Sept 2022, 10:42
Really disappointed with vodacom deceased department
Vodacom deceased My father passed June 21 and he was having account for my little sister with Vodacom. We send them all documents needed.They say we must pay R365 and the didn't state exact dates.they send email on 15 August and when there and the was loudshedding, went back 31st and they say I must pay R1540 .from R365 to R1540.
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Vodacom's replyOfficial
14 Sept 2022, 13:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Sept 2022, 13:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team