Really Disappointed

<p>I'm really disappointed with Vodacom andd it's service, my line has been disconnected after I got notification that I can make payment arrangment, I called into the centre, the agents are flipping rude, the one told me I have a subscription on my account that's why my account is suspended? *** is that, are your people trained?? Okay fair in well I paid the over due balance, your collections department, tells me I cannot send a POP cause I did a EFT and they have to wait for a payment to reflect, they don't work on weekends either, which I assume they are the only ones that can unlift the suspension? So I have to be without a phone for 3/4 days? Is that how you can treat your paying customers vodacom? I'm truly disgusted with the service received! This will truly have some serious effect when it comes to the time I have to upgrade my line/s I can assure you of that. For fliping sake, just unsuspended my line,l I did pay and always do!</p>