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anita B
1 reviews | Active since Jan 2014
18 Jul 2025, 09:36
Really bad service
I have been a long-standing customer with vodacom and when I contacted them about changing my contracts yesterday and I was treated really badly. The call center agent did not even listen to my requests, tried to sell me products I didn't want, and he just put the phone down on me without processing the changes I asked for.
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Vodacom's replyOfficial
18 Jul 2025, 10:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jul 2025, 10:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team