1 reviews | Active since May 2013
really bad service
<p>Good day I am Richardo Roccon i have meen strugling to get a contract since 20 march from vodacom so many things went wrong i wasted like R4000 in cash , so i phoned smartcom direct and i told her the deal im looking for she said they can courrier it mr me and everything, then after 2 days she said no i have to come to the store im living live +- 300km away so back and forth ****m and all the tolls, so this lady phoned said that she has done a dealer swap to vodaword smartcom, she gave me a contact personso i went there... on saturday</p> <p>1. I stood there for more that 20 min then i asked a lady with samsung clothes if she can help me im looking for the person i must speak to she rep**** well sorry i dont know and then said i must wait in the line and it will take abou an hour we are very busy, so then i asked that lady where can i look at the g8 and y3 se rep**** she cant help me i must co co vodacom customer service, went their they say go to huawei store got there they say go to vodashop they have the G8 but no Y3so me and my friends went back to smartcomstill busy now its almost been an hour stil apparently that lady is not working i drove all the way and the one in sumsung clothes no go there or wait. so eventually after an hour and a half we left they would have phoned me when they can help me said the lady with the samsung cloths.So i drove again for nothing this is really getting rediculas </p> <p> </p> <p>What is going on didnt i have enough badluck so far so another R800 and still no phone???? after phoneing and arranging </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
