Really Bad Service

I Cancelled one of my Vodacom contracts (Data Contract) as I Managed to find a much better deal out there. Unfortunately my Vodamail e-mail address was linked to this contract and I lost this e-mail as a result of the cancellation. Since Friday 1 April 2016 I have been trying to set up a Vodamail e-mail on my existing contract that I have for more than 15 years with Vodacom - It is now Tuesday 5 April 2016 and this is still not sorted - if the blame is not placed on a technical error - I deal with *********** people at the 082111 call centre. I have made calls daily - I have tried to resolve via the [URL Removed] website - all with no joy - I even tried a vodashop this morning with no joy. Really not what one expect from Vodacom - Only this morning after I made it extremely clear how frustrated I am with this simple problem - I was told the issue will be escalated and was given a reference number - now again it is mentioned that I will be contacted within 2 days - Ref no A2-1N5J-5YL2YS