Really bad service

Good day <br> <br> I gave in my phone for repairs on the 17th of Feb. <br> Firstly in the shop the consultant did not type in the original problem I had with the phone and i had to ask him to fill it in with pen after words. <br> <br> Then they said that thy will phone me back with progress on the 18th 20th and once again the 24th and not once did they phone back but i had to phone them to hear what was going on!<br> <br> I was also upset due to it being my birthday this weekend and i asked them to please if possible to fix it before then seeing as the biggest reason why i have my phone is for its camera <br> <br> I would please appreciate it that if i am told you will phone back that it would happen! so I'm still waiting for your call