really bad service

2 days before xmas I decided to buy a gift for my mom, I checked online and saw vodacom had the power tab 10 on a R99 contract and on the contract deal it specified tab10 + keyboard... I app**** online and purchased 2 contract deals as I thought they wer reasonable because of the price and the add stated it comes with key boards. Ram couriers delivered the units to me but there was no keyboards. I called customer care and they made me call after sales, which was of no help at all. All they did was tell me that they will get someone to contact me ... A few days went by with no response. So I went to Vodacom Gateway customer care the 1st guy booked a query and said some1 will fone me but no reply. A month later I went back to Vodacom gateway customer care another guy booked a query and 3 days later a lady called saying that she listened to the sales call and there was no keyboards in the deal, wen I told her I have the online add screen dumped as proof of the deal and I require those key boards, she then said she is going to escalate the matter to higher authorities... but up to this day I haven't heard anything from Vodacom. <br> This is really BAD SERVICE!