Really bad service

I have the most disgusting service. By your vodacom store in tygervalley. I did a sim swop on the 12th of April. Only for them to call me the 14th to say They gave me a. Faulty sim. I went back on Monday the 15th of April. And guess. What my line was disconnected and then after. Calling the call centre and making a fuss they activated my number. I still cant use my huawei p30 can a swim stop take 10 days... I keep on calling tygervalley And they say they will fix it. Today I called again and they Said they don't know. So I'm stuck with a phone I can't use. Is this really the **** service u give. I am going to post. This on all social media platforms as I can't believe I have been getting th Is **** service