1 reviews | Active since Aug 2017
Really bad service
I was contacted by the call center to inform me that my account is in arrears and that I would be billed a ridiculous amount the next day. Debited my account and to date I have no data even though I have not used my device at all since the beginning of the month. Where is my data and is anyone able to clearly explain the amount I've been debited? Would love to know.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Sheldon,
Your query is resolved.
Regards,
Cas
Dear Sheldon,
Your query is resolved.
Regards,
Cas