REALLY BAD CUSTOMER SERVICE!!!!!!

I keep getting a call from Vodacom ***, an automated recording saying "Dear Valued Customer, we have some important information about your Vodacom Account"

The Recording says my account is in arrears and i need to make payment of R*** to stay connected. I call Vodacom on the 135 line to find out what is going on and they confirm that my Account is NOT in arrears.

I have called Vodacom probably 5 times in the last 3 weeks and every time they tell me the same story, the system is wrong and they will correct it. Nothing gets done and i still get the Automated Call 2-3 times a day.

Now tell me one thing Vodacom. How is it that your Automated System is not working Correctly, And Why if it is not working correctly, do you still use it?

Vodacom is very quick to Ask for money but when it comes to Service and ANY other customer relations you just turn a Blind eye?

Who Do i need to talk to to get this issue resolved? Surely it cant be so difficult to resolve / repair the automated System?