REALLY BAD COMMUNICATIONS FROM A COMMUNICATIONS GIANT

Good morning

i have taken the time over a six week period to complain about my reception at home phoning constantly every two three days.

eventually Vodacom came out and assessed the problem that the signal is worse than BADDDDDD

so we received and sms with this number INC*** and that the booster has been approved and THIS LOYISO SITYANA would call us to install this booster on the 25th JULY 2019.

i have been calling consistantly weekly once or twice for him to call me so that we can get this up and running .

the number which had signal that day was the pre paid number .

we have two RED VIP contracts of R 2100.00 per month a R 937.00 contract and also another small one.

i have had no joy in getting this Loyiso to contact me and every time i call they say they will call him and they promise he will contact you today .

i find it absolutely insane that a telecommunications department cannot get him to call me nor can i accept that they cannot put him on the line that i can speak to him .

and whalalalalla the next day i would get a sms from VODACOM saying query has been resolved .

and then this whole process starts over me contacting VODACOM taking forever to speak to a consultant with all the empty promises .

HOW DO I GET A HOLD OF THIS PERSON WHICH I FIND USELESS IN CONTACTING ME we work after work hours from home and the signal is on edge most of the time .

I CANNOT DEAL WITH THIS EVERY WEEK

contact me on my cell please

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