Really Bad client care from Vodacom

I've bought a Vodacom Huawei E8238 router yesterday night and as previously and explained to the consultant when calling the number for Data support on 082155 as the router seems to disconnects from the Internet and i was reluctantly referred from one consultant to the other whereby i needed to re-explain the whole issue i had with the router from scratch.This was however resolved on its own when the router reconnects by its own.Tonight i suffered the same issue and call the above helpline for data support again but was greeded with disappointment as no one was able to assist me with my problem.<br> <br> This really seems bothersome as i loaded R199 of airtime on the routers sim and are now stuck in the dark as i could not utilised this product due to consultants seems inadequate/ to assist with a product they should be knowledgeable with.The helpline number are also not data support and this seems frustrating as i had to re explain the whole issue to a differnt consultant at the call centre over and over again.<br> <br> As a Contract member user of Vodacom this situation really succeed in motivating me to move over to another network who will value client support..<br> <br> Fed Up!!!