EB
E.A. Beetge
1 reviews | Active since Mar 2009
17 Feb 2016, 12:59
REALLY BAD BAD SERVICE
I have spent an hour trying to find out what my balance is on my Vodafone and get no satisfaction out of the assistants they just put the phone down on me and refuse to help me. I need a balance so that I can pay my account.PLEASE CAN SOMEONE CONTACT ME TO HELP ME WITH MY ACCOUNT IM FURIOUS AT THIS <br> BEHAVIOUR IT REALLY SUCKS
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Vodacom's replyOfficial
17 Feb 2016, 14:35Hello beet,
We apologise for the manner in which your calls were handled.
As discussed telephonically, I have escalated the matter to our Quality Escalations team for investigation.
Regards
Fabian
We apologise for the manner in which your calls were handled.
As discussed telephonically, I have escalated the matter to our Quality Escalations team for investigation.
Regards
Fabian
Vodacom's reply17 Feb 2016, 14:35
Official
Hello beet,
We apologise for the manner in which your calls were handled.
As discussed telephonically, I have escalated the matter to our Quality Escalations team for investigation.
Regards
Fabian
We apologise for the manner in which your calls were handled.
As discussed telephonically, I have escalated the matter to our Quality Escalations team for investigation.
Regards
Fabian