REALLY

It is the worst experience ever, all I want to do is confirm details that I have so that I can make payment it is not rocket science, if I go into a bank then I give them the account number and I ask does this belong to the client they go yes, it is a security check on my part to make sure that I am paying the correct client!!!! BUT yet you don't want to do this SO if someone with some savvy can answer my question so that I can pay my husbands cellphone account since the person this morning did NOT give the correct details!!! IT IS NOT DIFFICULT NEITHER is it a breach of security or the POPI act, get your stuff together VODACOM