IS
Ian S
1 reviews | Active since Apr 2017
03 Dec 2024, 14:20
Real Vodacom contract ****m, beware!!!
Vodacom ****med me out of data and increased my contract while telling me they are not changing my monthly payment and that I will be getting more data for the same monthly payment . It's the new month and I have ZERO DATA left, I did not even use my 2.4gb. Try to speak to a vodacom agent and they waste your phone minutes by a stupid Ai Toby voice that can't help you,AT ALL!! DISGUSTING practices from Vodacom
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Vodacom's replyOfficial
03 Dec 2024, 14:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Dec 2024, 14:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team