CVdv
Charmaine Van de venter

1 reviews | Active since Apr 2017

03 Apr 2017, 18:37

Real bad service

<p>I upgraded 2 Januarie 2017. I took a sony phone with the ps4 i got the phone had 2 obf it 2 times finally chose a samsung. It april now i am still waiting for my ps 4 when i phone and ask whats going on they cant give me answers. All so on the 2 nd januarie i cancelled my bis and they are still taking the 60 rand each month but they say it is cancelled. </p>

0
Replies (2)
Vodacom
Vodacom's reply04 Apr 2017, 07:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

CVdv
Charmaine Van de venter's update05 Apr 2017, 11:19
Reviewer Update

Hey i got a sms from vodacom that says they paid the 2 months bis bavk. But it is 3 months. End jan .end feb. End march. And still waiting for someone to tell me about the ps4