Reactivation of no not done 2 weeks later!

To reactivate my numbers, I was given a form to fill in and email or fax to the reactivations number, this was in Midrand Vodaworld. I filled in the form and emailed it on the 25th of March. I emailed it again on the 1st of April. Later that day I called the *** number and spoke to an agent called Tramaine, who advised me that they had not received the forms and I had to re-send them, which I did and she advised that reactivation would be done by Friday, 3 April as that would be the end of the 7 day waiting period for reactivations as specified on Vodacom's form. On Tuesday, 7 April this had not been done and I called and spoke to an agent (don't know her name) and she advised me to resend the forms for the FOURTH TIME as they still had not received it and there was nothing she could do without those forms. While speaking to her, she hung up the phone on me and she did not answer me on why they would receive the forms when I sent them the FOURTH time if they hadn't recived it the first THREE times I sent them. To cut a long story short can someone at Vodacom please take charge as noone seems to want to take charge. 2 weeks later I still don't have my numbers reactivated!!!