Reactivation of contract

I have visited Vodacom, Welkom Square, Welkom on 27 May 2015, 12 June 2015 and 18 June 2015. I was assisted by Monique Baeta- Henning. The nature of my visit was to reactivate my Vodacom Account. Monique went the extra mile to assist me with my account. The Collections department of Vodacom did not gave all the information to reactivate my account.<br> <br> On 27 May 2015 and 12 June 2015 the Monique spoke with various Vodacom employees at the Collection Department. Documents were faxed and e-mailed to the department each time the answer from the Collections department were that they did not received the documents, although reference numbers were provided.<br> <br> I made numerous calls as well. The names of the employees I spoke to are available.<br> <br> On 18 June 2015 my account was reactivated.<br> <br> I went to the Vodacom store at Welkom Square, Welkom to inform Monique about the activation and thank her for her trouble. Each time she was very friendly and helpfull.<br> <br> Monique is a very friendly and helpful employee of Vodacom. The company can be very proud of her. <br> <br> THANK YOU MONIQUE!!!