1 reviews | Active since Apr 2011
Reactivate service
From being number one, Vodacom has lost all votes from me. Pity, I'm stuck with this two year contract!!! I made full payment towards my account and called Vodacom to reconnect my services on 16 Feb 2018 from a friends landline.. Call centre agents states their are off line and promised to call back. She didn't call back but her colleague called back and stated they are still off line and she promised to call back at 12h30 yesterday. I even emailed proof of payment. I didn't get any call back and my lines are still disconnected despite paying up my account !!!! I cannot call them as my services are suspended!!! All I can say, Vodacom, your services are pathetic.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
