"Reached my interaction with VodaCom after 1 call?????" WHAT!

You guys are seriously dropping the ball when it comes to customer experience. I have been with VodaCom since I bought my 1st phone back in 2004/5. Never has your service been this appalling. The reason why I log complaints on this platform is because the Call Centre agents are obviously exhausted from all the issues that you guys have, secondly, your website does not cater for easy navigation on how to log a complaint. Complaint: 1. I am unable to dial USSD codes - I called in on Saturday and was advised that you are having system ISSUES(I understood), and this would take up to 24 hours to resolve. Well, still cant dial USSD. 2. HOW RIDICULOUS THAT I WAS TRYING TO CALL YOU GUYS AND I GET TOLD THAT I HAVE REACHED MY CALL ALLOWANCE INTO THE CALL CENTRE FOR THE MONTH(I had only made 1 call in December - how much more ridiculous can you guys get in terms of customer experience!!!! - this was the epitome of customer failure!!!!! I am still in SHOCK). Seeing that this is what you have decided to implement(0 human interaction), how does one talk to a robot about such issues? PLEASE be my guest in advising me of this!

I really think that I am now ready to switch! It's one issue after another!!!!!!! What an abusive relationship this is!