ZJ
Zaheer J

1 reviews | Active since Dec 2017

21 Dec 2017, 19:59

Re: Vodacom Kika

The response was that I should take it to a Vodacom store.

Will they sort my phone out on the house?

What reference number should I give them?

Pavilion branch is convenient

0
Replies (3)
Vodacom
Vodacom's reply22 Dec 2017, 06:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Dec 2017, 06:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Dec 2017, 09:56
Official

Good day Zaheer,


As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.


You may review your rating on the Hellopeter website.


Regards,


Lucian