RE: POOR SERVICE / COMPLAINT/*****ING MONEY

<p>January this year i cancelled my additionaly vodacom line as i was upgrading the other, i handed in relevant documentation as was even called by Vodacom to clarify why i was cancelling the number, i then confirmed when my last debit order would run as i advised them that i was changing banks and was informed this would take place in Feb, once the debit order had run i closed the relavent account and went into the store to confirm again.</p> <p>I now receive a email (after no phone calls nor emails received) that legal action would be taken for me not paying my account. An account i closed and received no notificaiton from, how could i pay for something i had no idea was outstanding.....</p> <p>After calling customer care twice i was now advised that i have to find the documentation and go back to the store i cancelled the account in and basically sort it out myself.</p> <p>not only is Vodacom no willing to assist they now are affecting my credit rating for their error.</p> <p>I am appauled by the lack of service deliver by the "leading" cellular provider!!!!</p>