RE: P9 lite repairs

Good day

Upon writing my first hello Peter complaint in Jan 2018. I received emails and calls saying my problem will be resolved. I made it known telepathically, and via email that I refused to pay for such bad service and delays.

Upon seeing my complaint the Vodacare in Sandton contacted me a week later to notify me that I could now pick up my phone at another Vodacom shop,as they finally did not have it.

Upon telling her that I would not be paying for the phone,I was told there was nothing she can do about the situation. Then customer service said to relate the issue to ********** I emailed the complaints and the social media on the 1st Feb 2018,there after on the 6th of February 2018. It is now the 9th of February and nobody has rep****,but I'm still expected to pay for a phone, that I have not had since eaelyearly Jan 2018

It seems the only time I'm taken seriously is when you get a bad review. This is very disrespectful and I would like to be contacted very soon regarding the matter.

I further reiterate,that I will not be paying for the phone,as the service has been horrible.

Yours Truly Loretty Mumba

In case you missed my emails Kindly contact me **********