PP
Poobashnee P

1 reviews | Active since Jul 2018

18 Jul 2018, 13:55

re: ONE ANNOYED EX CUSTOMER

Hi, I received a call from a Vodacom consultant on Friday, stating that their legal department will contact me to resolve this issue, but to date nobody has contacted me from their legal department. And so the frustration continues. Vodacom has given my name over to ITC even though they are sitting with my money and insist that I owe them.

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Replies (1)
Vodacom
Vodacom's reply18 Jul 2018, 13:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team