Re-occuring data

<p>My story starts with my son having one of the lines on my contract on a U choose Flexi 200, I chose this contract so that I would not get any "surprise" bills. To my dismay, he was able to dial *111# and purchase re-occuring data on my account, THIS SHOULD NOT BE POSSIBLE, without my consent or knowledge, and I only found out when my bill was e-mailed to me. He had managed to accrue a R2300 phone bill, which placed me in a massive finacial predicament. This should not be allowed on the Flexi packages. I immediately phoned Vodacom 2 and a half weeks before the end of the month, to cancel the re-occuring data, only to find out yesterday that it's not been cancelled as per my request, and that I've been billed for it again in the month of August. I phone Vodacom this morning, and get told I must phone on the 29th and have the fees reversed, ***, if the lady had have done her job in the first place when I first called, I wouldn't have to go through this drama again, I know the calls are recorded, so i want this investigated, I want the data removed from the account, and my account credited. I have been a loyal Vodacom customer for over 20 years, and expect this to be rectified urgently, I don't feel I should have to phone back and request at the end of the month, it's the call centre agents problem and she didn't do her job properly, so I want it rectified immediately. </p>