Re: Extended repair period

On monday 29th Nov 2021, my phone has just completed 21 working days @Vodacom repair center. I then logged a complaint with hello peter since I was not getting help from Vodacom Springs Mall, a couple of days later I received a call from Vodacom on line and they promised to look into why it has taken so long to repair my phone and revert back to me. On Friday the 3rd of Dec I received an SMS from Vodacom informing me that my phone has been sent to a Vodacom advanced Repair Center for higher level repairs. Funny thing this was a 3days old Hisense Zoom H50. Every time Vodacom tells me they are awaiting parts and yet I am service my contract.